Good customer support is crucial to achievements in business enterprise; there’s practically nothing significant-tech about supporting customers get just what they will need. But technology may make the method simpler and a lot more effective.
For some little companies, investing in facts technologies (IT) will pay dividends in additional methods than one particular. Not only can technological innovation help providers set up a corporate identity and reduce the cost of accomplishing business, it may also assistance amount the taking part in discipline.
The Dell/Nationwide Federation of Impartial Company (NFIB) Tiny Small business Excellence Award, set up in 2004, honors tiny firms that instill the spirit of innovation and apply IT to further improve the customer knowledge.
Feel big, win huge
The winner will get $30,000 in technological innovation and Experienced services from Dell; every day with Dell software with Dell executives, which include Michael Dell, to share greatest company practices; a life time membership to NFIB; as well as other prizes. 9 other organizations will receive a Dell Latitude notebook and also a 1-12 months membership to NFIB. The finalists to the 2006 award are:
-> AMAD Logistics, an international freight forwarder and logistics enterprise.
-> DataCert Inc., a quick-escalating supplier of electronic invoicing and company authorized invest-administration methods.
-> Errand Solutions, which delivers tailored errand-managing and concierge expert services as an worker reward and customer marriage enhancement to health and fitness care, hospitality, residential assets and corporate companies.
-> Harrison’s Roof Truss, L.L.C., a maker of engineered wood roof and 서울시사회적기업 ground trusses.
-> Micro Technologies Providers Inc., which develops and manufactures Digital products.
-> Countrywide Association of Process Directors Inc., supplies a 24-hour, World wide web-based client portal by which clientele can keep track of assistance phone calls and on-site sections storage.
-> Ntelicor L.P., an information and facts-engineering consulting and staffing organization.
-> Pipal Investigation Corp., a crew of strategists and financial investment bankers who deliver study and analytical companies.
-> Sew What? Inc., a theatrical drapery maker and custom sewing provider.
-> TRS Consultants Inc., a multidisciplinary engineering and design administration firm.